ALLERGEN INFORMATION

ALTHOUGH SOME OF OUR CAKES AND BAKES ARE NUT FREE, WE ARE NOT A NUT FREE OR ALLERGEN FREE KITCHEN. SOME OF OUR CAKES MAY COME IN CONTACT WITH SOYA, WHEAT, DAIRY, NUTS AND OTHER ALLERGENS. WE CAUTION OUR CUSTOMERS WITH ALLERGIES TO CONSUME AT THEIR OWN RISK AND FOR THE CUSTOMER TO INFORM THEIR GUESTS OF ALLERGEN INFORMATION, AS WE WON'T BE HELD ACCOUNTABLE. THE WEBSITE WILL HAVE ALL THE INGREDIENTS AND ALLERGENS UNDER EVERY BAKE, SO PLEASE CHECK THESE CAREFULLY BEFORE ORDERING.

PAYMENT

WEBSITE PAYMENTS ARE NON REFINDABLE!

CAKE ORDERS FOR COLLECTION WILL REQUIRE A 30% NON REFUNDABLE DEPOSIT TO SECURE YOUR DATE AND ANY PRODUCTS THAT NEED TO BE ORDERED.

A FULL REFUND FOR CAKE ORDERS ARE ONLY GIVEN OF WE CANCEL YOUR ORDER.

WEBSITE ORDERS CAN MOT BE CHANGED!

STORAGE 

CAKES AND BAKES ARE TO BE KEPT IN A COOL ROOM.

PLEASE TAKE CARE IN THE SUMMER MONTHS AS CAKES CAN MELT VERY QUICKLY WHEN OUT OF THE FRIDGE OR PUT IN DIRECT SUNLIGHT. 

WE RECOMMEND PUTTING ALL THE CAKES AND BAKES IN THE FRIDGE AS SOON AS THEY ARRIVE FOR A COUPLE OF HOURS BEFORE CONSUMING.

DELIVERY

DELIVERY WILL BE TRACKED 24 BY ROYAL MAIL SERVICE.

ALL OIR PRODUCTS WILL LEAVE OUR KITCHEN FRESH AND PACKED WELL, SOMETIMES DURING SHIPMENT THE ITEMS MIGHT GET DAMAGED, REST ASSURED THIS WONT EFFECT THE TASTE OR QUALITY OF THE BAKES SO THERE FOR NO REFUND OR RETURN IS AVALIBLE!

PLEASE CONTACT ROYAL MAIL IF YOU HAVE ANY PROBLEMS.

WE DONT OFFER DELIVERY PUR OF THE UK.

COLLECTIONS

WHEN COLLECTING YOUR CAKES AND BAKES YOU WILL BE ADVISED HOW TO TRANSPORT THEM SAFELY.

WE HIGHLY RECOMMEND YOU HAVE AN EMPTY BOOT AND NOT TO USE THE FOOTWELL OF YOUR CAR AS THIS COULD LEAD TO THE CAKE GETTING DAMAGED.

ONCE ALL OUR CAKES HAVE LEFT OUR KITCHEN, WE WONT BE HELD RESPONSIBLE FOR ANY DAMAGES MADE TO THE PRODUCT. WEATHER IT BEING IN TRANSPORT OR STORAGE.

CAKES ARE VERY FRAGILE AND CAN BECOME DAMAGED REALLY EASILY SO PLEASE TAKE GOOD CARE OF THEM AND DRIVE SAFELY.

RETURNS